Privacy Policy

1. Introduction
Tractive Suspension B.V., located at Gildekamp 26, 5431 SP Cuijk, The Netherlands, respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or interact with our services.

This privacy statement was last modified on July 22, 2025.

 

2. Information We Collect
Tractive Suspension B.V. processes your personal data because you use our services and/or because you have provided it to us yourself. Below is an overview of the data we process:

  • Personal Information: Such as your name, address details, email address, phone number, and any other information you voluntarily provide through contact forms, orders, or inquiries.
  • Usage Data: Including your IP address, browser type, device information, pages visited, and time spent on our site.
  • Cookies and Tracking Technologies: Used to improve website functionality and analyze user behavior.

3. How We Use Your Information
We use your personal data to:

  • Process inquiries and provide customer support
  • Improve our products, services, and website
  • Communicate with you about updates, promotions, and events (only with your consent)
  • Comply with legal obligations or defend legal claims

4. Sharing Your Information
Tractive Suspension B.V. does not sell or rent your personal data. We may share your information with:

  • Trusted third-party service providers who support our website, operations, or marketing (under strict confidentiality)
  • Legal or regulatory authorities when required by law
  • Business partners

We only do this if we have received your permission to use your personal data.

5. Data Security
We take appropriate technical and organizational measures to ensure that your data is protected against unauthorized access, misuse, or loss.

6. Your Rights
Depending on your location and applicable laws (such as the GDPR), you may have the right to:

  • Access, correct, or delete your personal data
  • Object to or restrict certain types of processing
  • Withdraw your consent at any time
  • Lodge a complaint with a supervisory authority

7. Retention of Data
We retain personal data only as long as necessary for the purposes stated in this policy, or to comply with legal and regulatory obligations.

8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the content or privacy practices of these third-party sites.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us on [email protected]. We are happy to help.